Being in the hotel front desk training business it is ironic to me that the hotels that are already doing the best job that have the best service levels in place and that are already topping the rankings of review sites like tripadvisor seem to be the hotels that are also.
Hotel reception hotel front desk training checklist.
Regardless of the job title this hotel receptionist job description lists all the core duties and skill requirements for this position.
Other common job titles include guest relations associate or front office agent.
Training tips for all hotel departments.
Daily tasks list checklist bell desk all shifts hits.
Hotel front desk training checklist circa 2015 by doug kennedy.
3619 daily tasks list checklist concierge afternoon shift hits.
Perform daily inspections and keep hotel staff on track with the list of duties for each room and area of the establishment.
Training hotel front office staff do s and don t for front desk agent or front desk staff.
A hotel checklist is a tool used by the hospitality industry to inspect and improve the quality of hotel amenities and services.
The hotel receptionist job is often referred to as a front desk agent.